Frequently Asked Questions Powered by Top Rated Local®

HOW LONG DOES IT TAKE FOR A DOMAIN TO WORK AFTER ITS REGISTERED?

Once your payment is received your domain name will instantly be set up to the name servers you provided us with during registration.

SHOULD I BUY MULTIPLE EXTENSIONS FOR THE SAME DOMAIN?

Yes. So that no one else can use it. Also, it helps prevent confusion if you have a mywebsite.com and a mywebsite.net your visitor will still be directed to the correct website.

HOW LONG DOES IT TAKE FOR A DOMAIN TO TRANSFER TO A DIFFERENT REGISTRAR?

Transferring domains usually take up to 5 days.

DO YOU OFFER A MONEY-BACK GUARANTEE FOR DOMAIN NAMES?

Unfortunately, we do not offer refunds for domain names.

HOW LONG DOES IT TAKES FOR NAME SERVERS TO UPDATE?

When updating a name server it takes up to 48 hours for it to propagate over the network.

HOW DO I CREATE A WEBSITE?

When you log in to your cPanel you will have the option to use our website designer or our one-click installer to help you get your website up in minutes! If you want to leave it up to the professionals, you can also contact us to get one of our professional website designers to help you.

HOW DO I TRANSFER A WEBSITE?

To transfer a website to Netserj, you must order web hosting with us. When you order web hosting you will have the option to transfer a domain to us. You need to get the EPP code from your current domain provider.

If you already have a domain name and would like to transfer another domain name to us you can simply go to your client portal and under domain click transfer domain.

HOW DO I START A BLOG?

To help you get started you can check out our website builder or one-click installer tool to help you get your blog up and running in minutes!

HOW DO I START WEB HOSTING RESELLER BUSINESS?

To start a web hosting reseller business, you must first purchase any one of reseller plans. Once you have your account, you will then have full access to cPanel/WHM. With this, you can set your own prices and have your customers pay you for hosting space. Our system is set up to do most of the work for you. All you have to do is set your prices and attract customers to your website.